Privacy Policy

MachinePace (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website or contact us.

1. Information We Collect

We may collect the following types of information:

Information you provide directly

  • Name

  • Email address

  • Company name

  • Phone number (if provided)

  • Any information submitted through our contact forms

Information collected automatically

When you visit our website, we may collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and time spent on the site

  • Cookies and usage data

2. How We Use Your Information

We use your information to:

  • Respond to enquiries and provide requested information

  • Deliver our services and communicate with you

  • Improve our website and user experience

  • Maintain security and prevent misuse

  • Comply with legal or regulatory obligations

We do not sell or share your personal data with third parties for marketing purposes.

3. Legal Basis for Processing (GDPR)

We process personal data under the following lawful bases:

  • Legitimate interests (e.g., responding to enquiries, improving our services)

  • Consent (e.g., when you submit a form or sign up for updates)

  • Legal obligation (e.g., record‑keeping requirements)

4. Cookies

Our website may use cookies to:

  • Improve functionality

  • Analyse website performance

  • Understand user behaviour

You can manage or disable cookies through your browser settings.

5. Data Storage & Security

We take appropriate technical and organisational measures to protect your data from:

  • Unauthorised access

  • Loss

  • Misuse

  • Alteration

Data is stored securely and only retained for as long as necessary.

6. Sharing Your Information

We may share your information with:

  • Trusted service providers (e.g., website hosting, analytics tools)

  • Legal or regulatory authorities when required

We do not share data with third parties for advertising or resale.

7. Your Rights (UK & EU GDPR)

You have the right to:

  • Access your personal data

  • Request correction or deletion

  • Withdraw consent

  • Object to processing

  • Request data portability

To exercise your rights, contact us at: enquiries@machinepace.com

8. Links to Other Websites

Our website may contain links to external sites. We are not responsible for their content or privacy practices.

9. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.